7j 777 Privacy Policy
Your personal information is very important to us. This policy explains what data is collected, why it is collected, and how it is kept safe.
This privacy policy applies to all users of the 7j 777 platform. Please read this policy carefully before creating an account or using our services.
Introduction and Scope
7j 777 places the highest importance on the privacy of every user on its platform. This Privacy Policy ("Policy") explains how 7j 777 collects, stores, processes, and where necessary shares users' personal information with third parties.
This policy applies to the 7j 777 website, mobile application, and all related services. By using our platform, you consent to the terms of this policy. Our Terms and Conditions contain information that complements this policy, and it is recommended that both be read together.
If any changes are made to this policy, we will notify users through the platform in advance. Continued use of the site after any changes will be taken as acceptance of the updated terms.
What Information We Collect
7j 777 collects only the information necessary to provide its services. The types of information collected are as follows:
2.1 Registration Information
Information you provide when opening an account:
- Full name and username
- Email address
- Mobile number
- Date of birth (for age verification — to confirm 21+)
- bKash, Nagad, or Rocket account details (for transactions)
2.2 Transaction and Activity Information
Information generated automatically during platform use:
- Deposit and withdrawal history
- Game play history and betting records
- Bonus claims and usage details
- VIP level progress and cashback information
2.3 Technical Information
Automatically collected information about your device and connection:
- IP address and device identifier
- Browser type and operating system
- Login time, page views, and session information
- Information obtained from cookies and similar tracking technologies
2.4 Support Communication Information
When you contact us via live chat or email, records of those conversations are stored. This helps us improve service quality and resolve disputes.
Purpose of Data Use
7j 777 uses collected information only for the following purposes:
3.1 Account Management and Security
Information is used to create, manage, and secure your account. Age verification (confirming 21+) and identity verification are also part of this purpose.
3.2 Financial Transaction Processing
Information provided is used to process deposits and withdrawals safely via bKash, Nagad, and Rocket. This information is essential for correctly handling the minimum ৳100 deposit and ৳1,000 withdrawal process.
3.3 Bonus and Promotion Communications
Information is used to keep you informed about the welcome bonus, weekly reload offers, slot festival bonus, and other promotions. You may opt out of promotional communications at any time.
3.4 Service Improvement and Analysis
Overall user behaviour is analysed to improve platform performance and the gaming experience. Personally identifiable information is not used in this analysis.
3.5 Fraud Prevention and Compliance
Information is used to detect and prevent account misuse, money laundering, and other unlawful activities. This is essential to protect the interests of all users.
Sharing Information with Third Parties
7j 777 never sells your personal information to third parties for commercial purposes. However, limited information may be shared in specific circumstances:
4.1 Service Providers
The minimum information necessary for operations may be shared with payment processors (bKash, Nagad, Rocket), game software providers (such as Pragmatic Play, JILI, PG Soft), and technology service providers. These partner organisations are contractually bound to keep your information confidential.
4.2 Legal Obligations
7j 777 is legally obligated to provide relevant information when required by a court order or a lawful demand from a competent authority. In such cases, only the specific information requested is provided.
4.3 Fraud Prevention
Limited information may be shared with security agencies to detect and prevent fraudulent activity. This is done to protect all users' accounts and funds.
4.4 Business Restructuring
If 7j 777 undergoes a merger, acquisition, or sale of assets, user information may be transferred. Users will be given appropriate advance notice in such cases.
Cookies and Tracking Technologies
7j 777 uses cookies and similar technologies to improve your experience on the platform.
5.1 Essential Cookies
These cookies are necessary for the basic functioning of the site. They are used to maintain login sessions, ensure security, and remember your preferences. These cookies cannot be disabled.
5.2 Analytics Cookies
Analytics cookies are used to understand which parts of the site are used most and how users navigate. This information helps improve service quality.
5.3 Cookie Management
You can disable non-essential cookies by changing your browser settings. However, this may limit some functionality.
Data Security Measures
7j 777 has adopted industry-standard technical and administrative measures to protect your personal information.
6.1 Encryption
All data transmitted to and from the site is encrypted using SSL (Secure Socket Layer) technology. Payment-related information is protected with an additional layer of encryption.
6.2 Server Security
Our servers are housed in secure data centres and undergo regular security testing. Firewalls and security protocols are active to prevent unauthorised access.
6.3 Staff Training
Staff with access to user data receive regular privacy and security training. Access to data is granted on a minimum-necessary basis.
6.4 Data Breach Response
If a data security breach is detected, we will act promptly and notify affected users as soon as possible. Investigation and remediation will also begin immediately.
User Rights
Every user registered with 7j 777 retains the following rights regarding their own information:
7.1 Right to Access
You may request a copy of your personal information held by us at any time. This request can be made by email, and we will respond within a reasonable time.
7.2 Right to Correction
If any of your information is incorrect or incomplete, you may request a correction. Some information can be updated directly in account settings; for others, you will need to contact the support team.
7.3 Right to Deletion
You may request account closure and ask for your stored personal information to be deleted. However, certain information must be retained for a specified period for legal reasons.
7.4 Right to Object to Processing
You may object to the processing of your information for marketing purposes. In that case, promotional messages will stop being sent, though service-related communications may continue.
7.5 How to Exercise Your Rights
To exercise any of the above rights, contact our 24/7 support team via live chat or email. We provide support in both Bengali and English. If you have any questions about our operations, you can find more details on our About Us page.
Data Retention Period
7j 777 retains user information according to the following policy:
- Active account data: retained for the entire duration that the account remains active.
- Financial transaction records: retained for the period required under applicable laws and regulations.
- After account closure: most personal information is deleted, though some data may be retained for legal reasons.
- Support communications: retained for a reasonable period after the relevant matter is resolved.
Once the retention period ends, data is securely destroyed or anonymised.
Protection of Minors' Information
All casino and betting activities on 7j 777 are strictly for persons aged 21 and above. We do not knowingly collect any information from persons under the age of 21.
Age verification is in place during the registration process. If we become aware that a minor has opened an account, that account will be closed immediately and any collected information will be deleted.
To learn more about responsible gaming, please read our Responsible Gaming page, which contains detailed information on safe gaming including the protection of minors.
Data Transfer Policy
7j 777 operates an international platform. For technical reasons, some data may be processed on servers located in different countries.
For any such transfer, it is ensured that the data protection standards at the destination are equivalent to or better than those in this policy. Every third-party partner is contractually bound to comply with our privacy standards.
Payment information for users in Bangladesh is always processed through local payment providers — bKash, Nagad, and Rocket — which comply with applicable regulations in Bangladesh.
Policy Changes and Updates
7j 777 reserves the right to amend or update this privacy policy as needed. For significant changes:
- A notice will be displayed on the platform.
- Registered users may be notified by email or SMS.
- The "Last Updated" date at the top of the page will be changed.
If you continue to use the platform after the changes take effect, it will be assumed that you have agreed to the updated policy. Previous versions of the policy will also be provided upon request.
Privacy Contact
If you have any questions, concerns, or complaints about this privacy policy, please contact us through the following:
- Live Chat: 24/7 directly through the platform
- Email: [email protected]
Our privacy team will review your request in both Bengali and English and respond as quickly as possible. All requests related to exercising your data rights are taken seriously.
For general questions and service-related matters, you will find detailed answers in our FAQ section.
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7j 777 keeps your information safe. Our 24/7 team is always ready to help with anything you need.
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